Refund and Returns Policy For Apex Staff

At Apex Staff, we strive to provide exceptional recruitment services to our clients and candidates. However, we understand that circumstances may arise where a refund or return is necessary. This Refund and Returns Policy outlines our procedures for handling refunds and returns.

Refund Policy

1. Candidate Services:

• Apex Staff does not charge candidates for our recruitment services. Therefore, refunds are not applicable for candidate services.

1. Client Services:

• If a client has paid for a specific recruitment service and is dissatisfied with the results, they may request a refund within [insert number] days of the service being provided. Refund requests must be submitted in writing to [email protected] or [email protected] along with a detailed explanation of the reasons for the refund request.
• Refunds will be processed within [insert number] days of receiving the refund request. The refund will be issued using the same method of payment used for the original transaction, unless otherwise agreed upon.

Returns Policy

As a recruitment company, Apex Staff does not sell physical products, and therefore, a traditional returns policy does not apply.

Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at:

Apex Staff
186 Maple Road, London, SE20 8HT
Email: info@apexstaff.co.uk, support@apexstaff.co.uk
Telephone: +(44) 748 431 9401, +(44) 207 887 7570

Our team is available to assist you and address any issues you may encounter. Thank you for choosing Apex Staff for your recruitment needs.